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Vieles k\u00f6nnen wir schnell beantworten.<\/p>\n
[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=“1″ use_custom_width=“on“ width_unit=“off“ custom_width_percent=“100%“ use_custom_gutter=“on“ gutter_width=“2″ specialty=“on“ prev_background_color=“#ffffff“ next_background_color=“#ffffff“ padding_top_bottom_link_1=“true“ padding_top_bottom_link_2=“true“ padding_top_1=“0px“ padding_top_2=“0px“ padding_bottom_1=“0px“ padding_bottom_2=“0px“ admin_label=“Button Bar“ _builder_version=“3.8″ background_color=“rgba(255,255,255,0)“ custom_margin=“-36px|||“ custom_padding=“0||||false|false“][et_pb_column type=“1_2″ _builder_version=“3.0.47″][et_pb_blurb title=“Zur\u00fcck“ url=“https:\/\/letsfixit.eu\/?page_id=49″ content_max_width=“1100px“ content_max_width_last_edited=“off|desktop“ _builder_version=“3.19.18″ header_font=“Open Sans|700||on|||||“ header_font_size=“14px“ header_letter_spacing=“5px“ header_line_height=“2em“ body_font=“||||||||“ background_color=“#2573f9″ use_background_color_gradient=“on“ background_color_gradient_start=“#ffffff“ background_color_gradient_end=“#2573f9″ background_color_gradient_direction=“90deg“ border_radii=“||100px|100px|“ text_orientation=“right“ background_layout=“dark“ custom_padding=“20px|40px|12px|40px|false|true“ animation_style=“slide“ animation_direction=“left“ animation_intensity_slide=“5%“ locked=“off“][\/et_pb_blurb][\/et_pb_column][et_pb_column type=“1_2″ specialty_columns=“2″ _builder_version=“3.0.47″][et_pb_row_inner custom_padding=“0|25%|0|0px|true|false“ custom_padding_tablet=“|10%||10%||true“ custom_padding_last_edited=“on|desktop“ _builder_version=“3.8″][et_pb_column_inner type=“1_2″ saved_specialty_column_type=“1_2″ _builder_version=“3.0.47″][\/et_pb_column_inner][et_pb_column_inner type=“1_2″ saved_specialty_column_type=“1_2″ _builder_version=“3.0.47″][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=“1″ prev_background_color=“#edf0f2″ next_background_color=“#000000″ admin_label=“FAQ“ _builder_version=“3.8″ custom_padding=“100px|0px|54px|0px|false|false“][et_pb_row custom_padding=“|||“ custom_margin=“|||“ _builder_version=“3.7″][et_pb_column type=“4_4″ _builder_version=“3.0.47″][et_pb_text _builder_version=“3.8″ text_font=“Share Tech||||||||“ text_text_color=“rgba(0,0,0,0.02)“ text_font_size=“100px“ text_font_size_tablet=“80px“ text_font_size_phone=“60px“ text_font_size_last_edited=“on|desktop“ text_line_height=“0.2em“ header_font=“||||||||“ header_2_font=“Share Tech||||||||“ header_2_font_size=“48px“ header_2_font_size_phone=“36px“ header_2_font_size_last_edited=“on|phone“ header_2_line_height=“1.4em“ text_orientation=“center“ custom_margin=“||30px||false“ custom_margin_tablet=“||0px|“ custom_margin_last_edited=“on|tablet“]<\/p>\n
FAQ<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=“FAQ Row“ _builder_version=“3.8″][et_pb_column type=“1_2″ _builder_version=“3.0.47″][et_pb_toggle title=“Bekomme ich Unterst\u00fctzung bei Fragen zur Vorgehensweise?“ open_toggle_background_color=“rgba(0,0,0,0)“ closed_toggle_background_color=“rgba(0,0,0,0)“ _builder_version=“3.19.18″ title_font=“Share Tech||||||||“ background_color=“#f1f1f1″ custom_margin=“|||“ custom_padding=“|||“ locked=“off“]<\/p>\n
Der Support kann allgemeine Fragen zur Vorgehensweise beantworten und relevante Hilfsmaterialien bereitstellen. Bei Fragen im Zusammenhang mit Ihrer speziellen Umgebung oder Ihren Daten kann Ihnen unser Team <\/span>weiterhelfen.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=“Wie erfolgt die Bearbeitung von Support F\u00e4llen“ open_toggle_background_color=“rgba(0,0,0,0)“ closed_toggle_background_color=“rgba(0,0,0,0)“ _builder_version=“3.19.18″ title_font=“Share Tech||||||||“ background_color=“#f1f1f1″ custom_margin=“|||“ custom_padding=“|||“ locked=“off“]<\/p>\n Sollte eine L\u00f6sung absehbar sein erh\u00e4lt der Kunde auf Nachweis eine gesonderte Berechnung gem\u00e4\u00df unseren Servicebedingungen.<\/span><\/p>\n [\/et_pb_toggle][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“3.0.47″][et_pb_toggle title=“Kann ich meinem Supportfall eine h\u00f6here Dringlichkeit verleihen?“ open_toggle_background_color=“rgba(0,0,0,0)“ closed_toggle_background_color=“rgba(0,0,0,0)“ _builder_version=“3.19.18″ title_font=“Share Tech||||||||“ background_color=“#f1f1f1″ custom_margin=“|||“ custom_padding=“|||“ locked=“off“]<\/p>\n Bei der Priorisierung eines Falls ber\u00fccksichtigt das Support-Team, in welchem Umfang die Funktionalit\u00e4t durch das Problem blockiert wird sowie ob Termine anstehen. Um die Dringlichkeit des Problems zu kommunizieren, w\u00e4hlen Sie beim \u00d6ffnen des Supportfalls die entsprechende Auswirkungsstufe und vermerken Sie die Umst\u00e4nde in der Beschreibung. Sollten Sie der Auffassung sein, dass die Auswirkungsstufe falsch festgelegt wurde, teilen Sie uns dies bitte mit, indem Sie den Fall kommentieren und weiteren Kontext liefern<\/span><\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ use_custom_width=“on“ width_unit=“off“ custom_width_percent=“100%“ use_custom_gutter=“on“ gutter_width=“2″ specialty=“on“ prev_background_color=“#000000″ next_background_color=“#000000″ padding_top_bottom_link_1=“true“ padding_top_bottom_link_2=“true“ padding_top_1=“0px“ padding_top_2=“0px“ padding_bottom_1=“0px“ padding_bottom_2=“0px“ admin_label=“Button Row“ _builder_version=“3.8″ custom_margin=“||-36px|“ custom_padding=“||0px|“][et_pb_column type=“1_2″ specialty_columns=“2″ _builder_version=“3.0.47″][et_pb_row_inner custom_padding=“0|0px|0|25%|true|false“ custom_padding_tablet=“|10%||10%||true“ custom_padding_last_edited=“on|desktop“ _builder_version=“3.8″ locked=“off“][et_pb_column_inner type=“1_2″ 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Weitere Informationen und Wiederrufshinweise finden Sie in der Datenschutzerkl\u00e4rung.%22,%22checked%22:0,%22dragID%22:-1,%22link_url%22:%22%22,%22link_text%22:%22%22}%93″ fullwidth_field=“on“ field_background_color=“#FFFFFF“ _builder_version=“3.19.18″ form_field_text_color=“#FFFFFF“][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=“1_3″ _builder_version=“3.0.47″][et_pb_blurb title=“Standort“ use_icon=“on“ font_icon=“%%249%%“ icon_color=“#ffa727″ icon_placement=“left“ content_max_width=“1100px“ use_icon_font_size=“on“ icon_font_size=“28px“ _builder_version=“3.19.18″ header_font=“Share Tech||||||||“ header_font_size=“24px“ header_line_height=“1.2em“ body_font=“Open Sans||||||||“ body_font_size=“16px“ body_line_height=“1.8em“ background_layout=“dark“ custom_padding=“|||“ animation_style=“fold“ animation_delay=“150ms“ animation=“off“ locked=“off“]Am Sommerberg 112 +49 15786866823<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" [et_pb_section fb_built=“1″ fullwidth=“on“ next_background_color=“rgba(255,255,255,0)“ admin_label=“Hero“ _builder_version=“3.8″ background_image=“https:\/\/letsfixit.eu\/wp-content\/uploads\/2019\/03\/it-services-09.jpg“ parallax=“on“ custom_padding=“0px|0|0px|0px|false|false“][et_pb_fullwidth_header title=“FAQ“ text_orientation=“center“ _builder_version=“3.16″ title_font=“Share Tech||||||||“ title_text_align=“center“ title_font_size=“80px“ title_font_size_tablet=“60px“ title_font_size_phone=“36px“ title_font_size_last_edited=“on|phone“ title_line_height=“1.2em“ content_font=“Open Sans||||||||“ content_text_align=“center“ content_font_size=“18px“ content_font_size_phone=“16px“ content_font_size_last_edited=“on|phone“ content_line_height=“1.8em“ background_color=“rgba(0,0,0,0)“ use_background_color_gradient=“on“ background_color_gradient_start=“rgba(0,72,114,0.9)“ background_color_gradient_end=“rgba(41,17,96,0.8)“ background_color_gradient_direction=“140deg“ background_color_gradient_overlays_image=“on“ parallax=“on“ parallax_method=“on“ custom_button_one=“on“ button_one_text_size=“15px“ button_one_bg_color=“#ffa727″ button_one_border_width=“15px“ button_one_border_color=“#ffa727″ button_one_border_radius=“100px“ button_one_letter_spacing=“5px“ button_one_font=“Open Sans|700||on|||||“ button_one_text_size_last_edited=“on|desktop“ custom_margin=“|||“ custom_padding=“10vw||10vw||true“ custom_padding_tablet=“100px||100px||true“ custom_padding_phone=“|||“ custom_padding_last_edited=“on|desktop“ button_one_border_color_hover=“#ff8a3d“ button_one_border_radius_hover=“100px“ button_one_letter_spacing_hover=“5px“ button_one_bg_color_hover=“#ff8a3d“ button_one_text_size__hover_enabled=“off“ […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/letsfixit.eu\/index.php?rest_route=\/wp\/v2\/pages\/88"}],"collection":[{"href":"https:\/\/letsfixit.eu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/letsfixit.eu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/letsfixit.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/letsfixit.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=88"}],"version-history":[{"count":9,"href":"https:\/\/letsfixit.eu\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions"}],"predecessor-version":[{"id":190,"href":"https:\/\/letsfixit.eu\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions\/190"}],"wp:attachment":[{"href":"https:\/\/letsfixit.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=88"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n51503 R\u00f6srath[\/et_pb_blurb][et_pb_blurb title=“Rufen Sie uns an.“ use_icon=“on“ font_icon=“%%264%%“ icon_color=“#ffa727″ icon_placement=“left“ content_max_width=“1100px“ use_icon_font_size=“on“ icon_font_size=“28px“ _builder_version=“3.8″ header_font=“Share Tech||||||||“ header_font_size=“24px“ header_line_height=“1.2em“ body_font=“Open Sans||||||||“ body_font_size=“16px“ body_line_height=“1.8em“ background_layout=“dark“ custom_padding=“|||“ animation_style=“fold“ animation_delay=“150ms“ animation=“off“ locked=“off“]<\/p>\n